Orders

Order Updates

  • We will keep you updated every step of the way.
  • Updates regarding order status will be sent via email.
  • An Order Confirmation will be sent immediately following completion of the Checkout Process. It will outline upcoming steps and summarize the contents of your order.
  • If you do not receive an Order Confirmation within 1 hour of the order being submitted, please contact Customer Service at info@gdauthenticated.com
  • If for some reason there is a problem or delay processing your order, we will email with details.
  • The final email regarding your order will include shipping confirmation.
  • Your order should arrive in accordance with the Shipping Option selected during the Checkout process.

Canceling or Modifying Your Order

At Game Day Authenticated, we process orders as quickly as possible. If the order has already been processed, you will not be able to cancel or modify it, but we will process an exchange or return of the item(s) in question after we receive them back from you. For more information about refunds and exchanges, click here.

Product Availability

Product availability can be determined using your Shopping Cart or contacting Customer Service at Info@gdauthenticated.com.

  • In-Stock: In-stock items will appear normally in the Shopping Cart and will be shipped within 1 business day upon completion of the order.
  • Not Available: If a product is unavailable, you will not be able to add it to the Shopping Cart.
  • Special Order - If a product needs to be special ordered, it will be noted in red within your Shopping Cart. Typically, special ordered items require an additional 5 business days to process.

Occasionally, our system may inaccurately reflect an item's availability. In this event, you will be notified via email during the order fulfillment process. Details will be provided regarding additional processing requirements and applicable options.

Payment Option

For your convenience we offer the following payment options...

  • Credit Card
  • We are proud to accept Visa, MasterCard, American Express, and Discover.
  • PayPal Checkout
  • ApplePay

To protect our customers, we verify all shipping and billing addresses with credit card companies when processing orders. If shipping merchandise to an address other than your billing address, the order may be delayed for verification.